Shipping Policy

Order Processing & Delivery Timeline

All orders placed on the J-MOK online store are processed within 5–7 business days.

Once shipped, standard delivery typically takes 8–12 business days, depending on the destination and local courier conditions.

Please note that delivery times are estimates and may vary due to factors outside our control, such as customs inspections, weather conditions, or courier delays.

Shipping Origin

All products purchased from the J-MOK online store are currently shipped from Lithuania.

Shipping Fees

We offer free standard shipping on orders over $29.

For orders under $29, a flat shipping fee of $6.90 will be applied.

Shipping Destinations

We currently ship to the United States and selected countries within the European region, including but not limited to:

Poland, Belgium, Czech Republic, Netherlands, Slovakia, Hungary, Germany, Austria, Denmark, Luxembourg, Slovenia, Finland, Sweden, Ireland, United Kingdom, Spain, Italy, Portugal, France, Bulgaria, Greece, Croatia, Romania, Lithuania, Iceland, Switzerland.

If your country is not listed at checkout, shipping is currently unavailable to that destination.

Customs, Duties & Taxes

There are no additional customs duties, import taxes, or handling fees charged after checkout.

All applicable customs duties and taxes are included in the final price shown at checkout and are fully handled by the J-MOK online store.

Governing Law

These shipping rules are drafted in accordance with the laws of the Republic of Lithuania.

All relationships arising from these rules shall be governed by the laws of the Republic of Lithuania.

Any disputes arising from the implementation of these rules shall first be resolved through negotiations. If no agreement can be reached, disputes shall be resolved in accordance with the procedures established by the laws of the Republic of Lithuania.